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Direct Save Telecom
Direct Save Telecom may not be the most recognisable name in the UK telecoms industry, but their packages are worth considering if you are seeking a new broadband deal. The company are a subsidiary of Utilities UK, and while they may not be quite the same level of household name as their competitors, their services are generally considered to be a viable alternative to the big-name brands.
First and foremost, the basics: customers receive a free router with each deal, and there are no broadband limits – which is useful for anyone who uses their broadband to stream and download large quantities of data. As well as the broadband service, they also provide home phone deals that focus on providing low-cost calling options to customers.
Outside of the basics, the Direct Save Telecom broadband deals feature either ADSL or fibre connections. Interestingly, the deals can be obtained with a standard contract, or without any contract – a potentially interesting choice for customers who prefer an element of flexibility with their broadband services.
Finally, Direct Save Telecom may well be the right choice for those who see customer service as an important factor in their decision-making. The company’s customer service is entirely based in the UK, and technical support is available 24 hours per day, 365 days per year. In addition, all email enquiries are responded to within 24 hours – which sets this provider apart from their competitors in that regard.
Direct Save Telecom broadband deals may not be the flashiest available, and there is no option to combine with a TV package, but they perform the basics well and thus merit inclusion when searching for a new provider.