Contact Us

We welcome all customer feedback and if you have any questions, ideas or other comments about Dialaphone, our customer services team is waiting to hear from you. If you have already bought something from us, it would help if you could have your mobile phone number and date of purchase to hand when you contact us.

  • EMAIL us at
  • CALL our customer service team on 08448 712 251 (lines are open Mon-Fri 9am-8pm, Sat 9am-6pm and Sun 10am-5.30pm)
  • WRITE to us at Customer Services Team, Dialaphone, Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-Lyme, Staffordshire, ST5 9QD. We aim to respond to all customer letters within 3 days.
  • COMPLAINTS : if you are unhappy with any element of our service, please contact our customer service team. We would appreciate the opportunity to discuss your experience and offer a resolution.