Phones 4u Care is a pay monthly mobile phone insurance that covers your handset should any damage or faults occur. Claims can be made in all Phones 4u stores or over the phone.
Did you know? As part of the Phones 4u family, Dialaphone are able to offer you all the benefits of Phones 4u Care.
Show me the benefits
Covering you for damage & breakdown
If your handset is damanged or faulty and you need to make a claim, bring your device to your nearest Phones 4u store and it will be assessed there and then. You can also make your claims over the phone if you are unable to visit a store.
We repair or replace
With Phones 4u Care, we'll never send your phone away for repair if it is damaged or faulty. When we assess the claim we'll decide whether your device can be fixed there and then, or whether we need to replace it. Replacements are available in store (subject to stock) or by next working day courier courier delivery.
Clear cover from £5.99 per month
Repairing and replacing your handset can be expensive. Phones 4u Care provides damage and breakdown cover for just £5.99 or £6.99 per month. £50 excess applies for damage claims and £25 excess applies for breakdown claims. The policy does not cover loss or theft.
Click here to download the Phones 4u Care policy document.
What's not covered?
Loss or theft of the handset
The make, model or colour of the replacement - it will be a like for like specification
Cosmetic wear and tear
Damage you've caused maliciously
The content or data on your handset
£50 excess for damage claims and £25 excess for breakdown claims
How do I get it?
You can get Phones 4u Care Pay Monthly Phone Insurance by doing the following:
I am going to buy my new phone through the Dialaphone website
Simply add Phones 4u Care as an add-on to your order when you checkout
I am going to call Dialaphone to order my new phone
Ask your Dialaphone agent to add Phones 4u Care to your order when you call us on 0800 183 7902
I would like to get Phones 4u Care to cover my existing phone
You can take your handset to any Phones 4u store and an assessment will be made in-store to check if your device is in an insurable condition. Phones 4u Care can be added to your current handset within 30 days of taking out our mobile contract