Help and Support

How does it work?

Mobile Broadband allows you fast Internet connection whenever and wherever you are. By simply plugging a mobile broadband device into any computer or laptop (providing you have a signal) will be linked to the Internet.

  • Save money – You do not need to have a landline to have mobile broadband.
  • Connect anywhere – You could access the Internet at home, at a friends home, on the train or anywhere!
  • Simple to install – Simply insert the mobile broadband device into any computer or laptop and follow the onscreen instructions. You will be accessing your emails or favourite sites in minutes.
  • Fast – You could experience speeds similar to home broadband.

We’ve got Mobile Broadband offers from all the UK’s major networks offering you fast Internet connection whenever and wherever you are.

Data Allowance

Much like a mobile phone contract when you sign up to a mobile broadband pay monthly package you will be given a monthly allowance of data you can use. This simply means how much data you can use each month to stay within your monthly line rental.

Please use our guide to calculate how much data allowance you will need per month.

Still confused – Please call our call centre on 0800 183 7902

Coverage Checker

It is essential that you choose a Mobile Broadband provider with signal in your area. This will determine the speed in which you can access the web. Please click on the links below to check the coverage in your area with each of the networks.

Our offers explained

Laptops

We have a great range of laptops to suit everyone. If your looking for a new laptop for yourself or to buy one for a loved one then try out our laptop comparison table. Don’t worry if you are a beginner or an expert our comparison table not only helps you to compare the main features and specifications of each laptop but also helps you to match a laptop to your needs.

Laptop Comparison

Go to laptops only offers

If you also need broadband connection with your laptop don’t miss out on our laptop and mobile broadband solutions.

Laptop and Mobile Broadband Solutions

Mobile Broadband

If you already have a laptop, a home PC or both and want super fast internet connection wherever and whenever you want then Mobile Broadband could be for you. Mobile Broadband is ever so flexible and can be a far cheaper option than home broadband – the main benefit being that you do not need to have a home landline connection.

Mobile Broadband is proving very popular with students, people renting houses and commuters. Much like a mobile phone you can use a mobile broadband device in the home and on the move so the train journey to work need not be boring any more - link up to the internet and check out the latest news.

Setting up mobile broadband is so simple, just plug in you device and follow the on screen advice – you’ll be accessing the internet in minutes.

Check out the latest Mobile Broadband offers

You could buy Mobile Broadband and get a free laptop. Don’t miss out on our laptop and mobile broadband solutions.

Laptop and Mobile Broadband Solutions

Laptops and Mobile Broadband

Fancy a FREE laptop? You could get a top of the range laptop for FREE with a monthly mobile broadband deal. Simply find your ideal laptop using our laptop comparison table and then select a mobile broadband package. No need to wait, as both the laptop and mobile broadband device will be delivered to you at the same time.

Check out the latest laptop and mobile broadband solution

FAQs

What is data allowance?

Think of this like a mobile phone contract where you are giving a set amount of minutes and texts. For your line rental you are entitled to allowance of usage. See the table below to explain how this works out.

What is download speed?

This is the rate at which you will be able to access the Internet.

Can I get broadband without having a home landline connection?

Yes you can. You are looking for mobile broadband. Mobile Broadband devices are available from as little as £7.50 a month and allow you access to the Internet wherever you are.

Do I have to sign up to a contract?

Mobile Broadband is available on pay as you go and contract. A contract normally has a minimum term of 12/18 or 24 months. By taking a longer contract you could get a better deal.

Can I use mobile broadband in other computers or laptops?

Mobile Broadband is really flexible. Simply plug the Mobile Broadband device in any computer or laptop.

Is it as fast as typical home broadband connections?

Most sites will tell you yes, but it is likely to be slower and is dependant on the signal you receive from the network. Feel free to use our network coverage checkers to find out if you have signal in your area. Mobile Broadband is becoming very popular so you could also ask friends and family about the best performing networks in your area.

Can I use Mobile Broadband on a Train?

Yes that is the beauty of Mobile Broadband you can use it anywhere but speed can vary dependant on the strength of signal you can receive.

Can I get a laptop and mobile broadband together?

Yes, we have specialised products which interlink these products. Click here to view them.

Do your laptops come with Anti Virus Software?

Some models do so. Look out for "Anti Virus Protected"

Can you help me get started?

We have teamed up with TMTI Gadget Helpline to provide you with the specialised support you need. This service is offered FREE for 1 month (£2.99 per month thereafter). This is available with all laptop and mobile broadband solutions.

How does my mobile broadband device work?

Simply plug the mobile broadband device into any computer or laptop and follow the on screen support. This will happen each time you insert it into a new computer or laptop.